Support

Support

The meat on the bones so to speak.

Here you’ll find all of the support literature behind our products. If you can’t find what you are looking for please give us a call and we’ll sort it out for you.

GDPR

EU

Inline with GDPR regulations coming into effect as of the 25th of May 2018, please view the following documents regarding GDPR and information on how we handle your data. Data-Protection-Policy   Website Privacy Policy   CDI-ICM GDPR letter

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Product Videos

Below you can find installation videos for a number of our products. Should there be a video guide that you would like to view that you can not see below please get in touch with us and we will arrange to get something across to you. Lewis Deck: FastSlab Foundation System:  

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Product Literature

The individual trade literature for each of our systems are listed below. For all installation guides please visit our “Installation Guides” section in the “Support” section of our website. For all warranty information please visit the “Warranty” section of the “Support” page of our website. Lewis Deck: Lewis Deck Brochure Max4: Max4 leaflet FastSlab Foundation: …

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Warranty Information

Warranty information will be given out on request. Please contact us on any of our formats and request the information you need regarding any of our products. Standard warranties are provided for the Lacomet, and project specific ones can be supplied for the other systems.

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Installation Guides

Lewis Plate dovetailed metal decking

Basic installation guides/ literature for our systems are listed below. Should you require anything more in depth we have the ability to offer on site training. Should this be a requirement for you please get in touch and let us know. Lewis: LEWIS fixing and installation instructions Max4: FastSlab Foundation System: FastSlab Ground Floor System:

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Live Support

Should you wish to speak to us here at CDI-ICM there are a couple of ways of doing this. You can click the “Leave a message” link at the bottom right hand side of your screen, accessing our live support, and one of us will respond to this as soon as we can. Alternatively you …

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FAQs

Ask CDI a Question

  • Q

    What are the Lewis Deck sheet sizes?

    A

    Q: What sheet sizes are held in stock for delivery within a few days after order? A: We stock 2500mm and 1300mm sheets.  These are all 630mm wide and 16mm deep.  Deliveries are made via the pallet network directly to site.  The smaller sheets are aimed at small bathroom renovation projects and can be supplied in small numbers via TNT. 2.5* and 1.3m sheets allow for the 100mm overlap to occur over a joist, with joist centres being either 300mm, 400mm, 600mm, 800mm*, 1200mm and 2400mm*. (*2.5m sheet only) For larger projects we are able to produce bespoke sheet sizes if required, please get in contact to discuss other options for sheet sizes.

    Q

    Lacomet – How come it has no scrap value?

    A

    Lacomet – How come it has no scrap value? Many of the projects that we get involved in starts with a phone call or email to us from someone researching replacing stolen leadwork. Many of these are old buildings, such as schools or churches, where this isn’t the first time that the lead has been stolen and they call us fed up with having to replace it again full in the knowledge that they will more than likely go through the same problem once more in the near future if they continue to use lead. One of the big benefits that Lacomet FL brings to a project is the fact that it has no scrap value and therefore the chances of it being stolen are massively reduced. Due to the 2 thin aluminium layers, and its five layer total construction, it is of no value to thieves. Lacomet can be recycled but the polyester based coating would need to be de-laminated first and the amount of recovered aluminum is then very low, in fact it would be easier and more profitable to collect empty drinks cans than to mess about stripping Lacomet down. We can also supply stickers that can be placed in strategic locations informing people that what is now on the roof is not lead and that it has no scrap value.

  • Q

    Why don't my Lewis sheets interlock like they do in the video?

    A

    Q: Why don't my sheets interlock like they do in the video? A: The sheets have two sides (one printed, one plain), the dovetails on either side are different widths, it is then necessary to alternate the sheets print up and then print down.

    Q

    Is this a question?

    A

    If it is, this is an answer.

Ask CDI a Question

Latest Blog

CDI 2018

Notes from a New Self Builder

01st November 2018

Here at CDI we spend a lot of time at exhibitions, on the phone, writing emails and going out to site and advising people on how Lewis Deck, along with our other floor systems, should be installed and how to…

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"How to Choose a Floor Structure" Article

28th June 2018

In the recent Homebuilding & Renovation online magazine Ian Rock discusses the options when it comes to choosing a floor structure for both the ground and upper floors. When it comes to ground floor the usual players are listed. These…

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Are You Following Our Social Media Pages?

12th June 2018

Are you following our Social Media pages yet? If not you are missing out on more up to date information about what we are getting up to and where you can meet up with us. You can find us on…

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